Accessibility

At Avellino, we believe in helping consumers and business partners navigate and access our websites. If you experience any difficulty in accessing or using our site, please reach out to us at avellino.communications@avellino.com or (650)-396-3741.

We are dedicated to serving all people with disabilities consistent with the principles of independence, dignity, integration, and equal opportunity. We have undertaken processes to remove barriers for people with disabilities and will continue to review our offerings to ensure these goals are met. If you believe we can do better, please let us know using the points of contact provided above.

Website Accessibility Features

The World Wide Web Consortium publishes Web Content Accessibility Guidelines (WCAG). We support the WCAG 2.1 Level AA, which is recognized as the international standard for web accessibility. We regularly test our sites and collaborate with usability specialists to identify and address areas of improvement.

Our website design standards include several features that can help you identify, understand, and interact with information on our websites:

  • Site Structure — Use of appropriate titles, lists, and other formatting features to help you understand the purpose of each page and navigate the site.
  • Text Equivalents — Use of alternative text or captions to accompany images, audio or multimedia for people who either can’t see images or hear audio
  • Keyboard Operation — Enabling interaction with our websites through a keyboard interface.
  • Browser Compatibility —Updating websites periodically to help ensure compatibility with the latest major browsers: Internet Explorer, Safari, Firefox, and Chrome.

Recommendations for Improving Your Experience

We recommend you use these screen reader and browser combinations:

  • For Windows users: JAWS and Internet Explorer or NVDA and Firefox
  • For Mac users: VoiceOver and Safari
  • For mobile users: VoiceOver for the iPhone and TalkBack for Android devices

Please note: We strongly recommend that you stay within the latest two versions of any web browser that you choose to use.

We Value Your Feedback

We are always learning and seeking ways to improve how we provide accommodations for people with disabilities. We are committed to making our websites and services accessible for all our valued customers. If you need accessible formats and/or communication support, please let us know—we are committed to working with you to find a communication method that works.

If you have questions or concerns about accessibility, let us know by contacting our support team via email, phone, or postal delivery:

Email: clientservice@avellino.com

Phone: (650)-396-3741

Post:    Avellino Lab USA, Inc.

Attn: Corporate Communications

4300 Bohannon Dr.

#101

Menlo Park CA 94025 USA